Universal'S Loews Portofino Bay Hotel, Orlando ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

5601 Universal Blvd, Orlando, Florida, United States, 32819

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Garden View Room King Bed Includes ^ Universal Express Unlimited

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Bay View Room Two Queen Beds Includes ^ Universal Express Unlimited

Max:

4 persons

455 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

Check Prices

Bay View Room King Bed Includes ^ Universal Express Unlimited

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Orlando 6.0 mi

Airports

Orlando International (MCO) 14.1 mi

Orlando Executive (ORL) 14.4 mi

Train

Church Street Station 6.3 mi

Woodsmere Sub-Station 6.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Room Service

“The room service was prompt and the pancakes we ordered were absolutely delicious, making breakfast in bed a treat.” view full review

Really good Club Lounge

“The club lounge provided a great selection of snacks and drinks, allowing us to enjoy light meals between our adventures in the parks.” view full review

Spacious Bathroom

“The bathroom was impressively large, featuring a dual vanity and excellent water pressure in the shower, ensuring comfort during our stay.” view full review

Refreshing Pool Areas

“The beach pool was a highlight for our family, complete with a water slide and warm water, perfect for relaxing and having fun.” view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Water slides
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Entertainment
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
AM/FM alarm clock

Location

5601 Universal Blvd, Orlando, Florida, United States, 32819

Map view

5601 Universal Blvd, Orlando, Florida, United States, 32819

City landmarks

Amusement Park

Universal Orlando Resort

5000 ft

Theme Park

Universal Studios Florida

1.2 mi

Theme Park

Universal's Islands of Adventure

5100 ft

6000 Universal Boulevard Islands Of Adventure

The Wizarding World of Harry Potter

4100 ft

6000 Universal Blvd

Universal CityWalk Orlando

4200 ft

Amusement Park

Universal's Volcano Bay

1.5 mi

Mall

Orlando International Premium Outlets

1.5 mi

Event hall

Hard Rock Orlando

2200 ft

Universal Studios Orlando

1.2 mi

Woody Woodpecker's Nuthouse Coaster

2100 ft

Men in Black

2300 ft

Orlando

Harry Potter and the Escape from Gringotts

3100 ft

Universal's Horror Make-Up Show

2600 ft

1000 Universal Studios Plaza

Universal Globe

3000 ft

Fear Factor Live

2700 ft

Museum

The Holy Land Experience

2.0 mi

Parking area

Universal Studios Orlando Parking Garage

3000 ft

63 Earthquake Backstage Rd

Hogwarts Express

3200 ft

Despicable Me Minion Mayhem

3200 ft

6000 Universal Blvd

The Simpsons Ride

4400 ft

Curious George Play Area

2200 ft

Theme Park

Universal Studios' Islands of Adventure

1.2 mi

6000 Universal Blvd

Hollywood Rip Ride Rockit

4600 ft

6000 Universal Blvd

Men in Black Alien Attack

4400 ft

Fun Spot USA

1.8 mi

Apollo Group Inc

4100 ft

University of Phoenix Florida

4100 ft

Shoppers World Shopping Center

1.8 mi

Belz Factory Outlet Mall Shopping Center

1.8 mi

Theme Park

Fun Spot America Orlando

1.7 mi

Nearby

Pirate's Cove Management Corp

2000 ft

Restaurants

Mama Della's

100 ft

5601 Universal Blvd Loews Portofino Bay Hotel at Universal Orlando

Sal's Market Deli

200 ft

5601 Universal Blvd Loews Portofino Bay Hotel

Trattoria del Porto

300 ft

5601 Universal Blvd

Miller's Ale House

2800 ft

5573 S Kirkman Rd

Starbucks

3600 ft

5780 Major Blvd Doubletree Hotel

Carnivale

3600 ft

5780 Major Blvd

Pompanos

3900 ft

5780 Major Blvd

Bar American

2000 ft

5601 Universal Blvd

Carrabba's Italian Grill

2900 ft

5701 Vineland Road Orlando/Kirkman Rd

TGI Friday's

4200 ft

5933 Caravan Ct Universal Studios

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

7.6/10

Very good

Rooms

7.0

Location

9.2

Service

8.0

Dining

6.4

Kenneth

United Kingdom, February 2025

8.0/10

Our stay at the Loews Portofino Bay Hotel was filled with both highlights and disappointments. While the amenities and proximity to Universal Studios were fantastic, our experience was marred by noise issues and room downgrades. The staff made genuine efforts to assist us, which we appreciated.

Rooms

7.0

The room we were given was spacious and generally clean, but we were surprised by the noise from machinery on the roof that disrupted our stay.

Service

8.0

The service was generally helpful and responsive, though we felt frustrated by the lack of communication regarding our room situation.

Location

10.0

The location couldn't be better for park access; the water taxis are both quick and enjoyable for getting to Universal Studios.

Dining

7.0

Dining options on-site were decent, though we found the prices to be on the higher side. We often opted for quicker meals before heading to the parks.

Facilities

8.0

Facilities were enjoyable, especially the multiple pool options that provided space for relaxation away from the parks.

Reese

United Kingdom, December 2024

8.4/10

Loews Portofino Bay Hotel is a beautiful resort with stunning Italian-themed grounds and a peaceful ambiance. The rooms are spacious, although some areas could use updating. The service throughout our stay was exceptional, and we loved the convenience of the water taxi to the parks. While the dining options were enjoyable, prices skewed on the higher side, and our check-in experience had minor delays. Overall, it provides great value with its included express passes for nearby attractions.

Rooms

7.0

The rooms were spacious but felt a bit dated, with a need for some refreshing touches. Nonetheless, they were comfortable and included useful amenities like a working fridge and a large bathroom.

Service

10.0

The service was outstanding, with staff consistently accommodating our requests and making our stay memorable.

Location

9.0

The hotel is ideally located close to Universal Studios, with options for convenient boat transport or a short walk to the parks.

Dining

7.0

Dining experiences were enjoyable, but prices were higher than expected, especially for room service.

Facilities

9.0

The facilities, including pools and recreational areas, were well-maintained and offered various options for relaxation and fun.

Tom

United Kingdom, December 2024

8.6/10

We had an absolutely unforgettable experience at Loews Portofino Bay. The grounds are stunning and provide a lovely atmosphere to unwind, and the water taxi to the theme parks is a fun bonus. The express passes made our park visits stress-free. However, the room we stayed in showed signs of wear and tear, which was a bit disappointing considering the price.

Rooms

7.0

The room was spacious but exhibited some wear, such as fraying carpets and a few outdated fixtures. It had a pleasant layout with a mini fridge and comfortable beds.

Service

10.0

The service was exceptional, with quick responses to our requests and friendly interactions throughout our stay, which really enhanced our experience.

Location

9.0

The hotel's proximity to Universal Studios is fantastic, and the scenic walk or quick water taxi to the parks made for an enjoyable journey every time.

Dining

8.0

Dining options were varied and of good quality, particularly enjoyed the breakfast offerings at the club lounge, which offered great value.

Facilities

9.0

The facilities were excellent, with multiple pool areas catering to different preferences, adding to the overall enjoyment of our stay.

Emily

United Kingdom, December 2024

7.0/10

My stay at the Loews Portofino Bay Hotel was filled with unexpected ups and downs. The hotel's Italian ambiance and beautiful grounds truly set the scene for a dreamy vacation. While the spacious rooms and family-friendly amenities were a highlight, the service and communication left something to be desired, especially when it came to dining options and handling requests. Overall, a beautiful resort that could use some refinements in service and dining availability.

Rooms

7.0

The rooms are fairly spacious and boasted high ceilings, contributing to a luxurious feel. However, some details showed signs of wear that do not match the hotel's high expectations.

Service

6.0

While the staff was generally very friendly and accommodating, I encountered instances of poor communication regarding my room needs which disrupted my experience.

Location

9.0

The location is perfect for visitors to Universal Studios, with easy access to water taxis and a picturesque walk to the parks.

Dining

5.0

Dining options fell short as many restaurants were closed during lunch hours. Room service had limited choices but was enjoyable when available.

Facilities

8.0

The resort features numerous pools and beautifully maintained grounds, enhancing the overall experience. However, I wished for more diverse dining options and better operational hours.

Amelia

United Kingdom, December 2024

6.8/10

While the hotel offers beautiful grounds and a charming Italian vibe, my experience was mixed, primarily due to service issues and maintenance concerns. The easy access to Universal via the water taxi was a highlight, but the dining options could use improvement in terms of quality and attention to dietary needs. Overall, it feels like a place with potential, but improvements are necessary for a truly luxurious stay.

Rooms

7.0

Our room was spacious, but the upkeep left something to be desired, with some fixtures showing signs of wear.

Service

6.0

Service varied greatly; some staff were attentive while others seemed indifferent, particularly when addressing our concerns.

Location

9.0

The location is fantastic, with close proximity to Universal Studios, accessible either by a pleasant walk or a quick boat ride.

Dining

5.0

Dining was inconsistent; while some meals were enjoyable, my experience with dietary restrictions was mishandled, leading to a serious concern.